Technician checking the refrigerant tubing at the back of a refrigerator

Freezer and ice maker repair in Libertyville and Lake County

Ice cream going soft, frost everywhere, or no ice for a week? Most freezer and ice maker repairs are finished on the first visit.

No ice and a soft freezer are fixable

Book freezer & ice maker repair

Freezer problems feel urgent because they are. Once a freezer starts thawing you have hours, not days. Ice makers are less urgent, but a fridge that drips from the dispenser or makes a pile of frozen ice is just as annoying.

We repair stand-alone upright and chest freezers, freezer drawers, and the ice makers inside refrigerators. If the fridge side is warm too, that’s a refrigerator repair and we handle it on the same visit. Most of the freezers and ice makers we fix are Whirlpool, Frigidaire, Samsung, LG or GE.

Technician repairing the lower section of a French-door refrigerator

What keeps a freezer cold, and what stops it

A freezer needs three things to work: a compressor that runs, coils that can release heat, and a fan to move the cold air. When the coils under or behind the freezer get dusty, or the condenser fan stops, the freezer struggles and slowly warms up. Garage units add a twist: in January a garage fridge can stop running its freezer altogether, a pattern we see a lot on freezer repair in Grayslake calls.

Frost is another clue. Heavy frost on the back wall means the defrost system has stopped. Frost on the food and the door frame usually means warm air is getting in through a torn door gasket.

Typical freezer and ice maker complaints:

  • Freezer not cold enough, food softening
  • Heavy frost building on the back wall
  • Ice maker stopped making ice
  • Ice maker makes small, hollow or clumped cubes
  • Dispenser jammed or leaking
  • Freezer running all the time and never shutting off

Ice makers stop for a few common reasons: the fill tube froze, the water inlet valve failed, the water filter is clogged, or the ice maker module itself is worn out. We test the water supply first, because the valve and filter are cheap fixes. On French-door Samsungs the ice maker sits in the door, so a Samsung ice maker repair often means clearing frost from the air duct as well.

Small or hollow cubes usually mean low water pressure or a clogged filter. Ice that clumps or melts together in the bin often points to the freezer running a bit too warm.

Freezer and ice maker visits

  • Upright, chest, built-in drawer or the ice maker in a fridge: tell us which.
  • We read temperatures and listen to the fans before taking anything apart.
  • For ice makers we check the water supply first: filter, valve, then the module.
  • Defrost parts, fans, valves and common ice maker modules are with us; you approve the cost first.
  • We stay until the unit is pulling down to temperature or the first ice drops.
Ice maker bin in the freezer drawer of a French-door refrigerator

Freezers and ice makers we work on

Home freezers and ice makers of every kind.

  • Upright and chest freezers
  • Built-in freezer columns and freezer drawers
  • Refrigerator ice makers and in-door dispensers
  • Under-counter ice makers in homes

For commercial ice machines, see our commercial appliance repair page.

Whose freezers and ice makers we fix most:

  • Whirlpool, KitchenAid and Maytag
  • Frigidaire and Electrolux, including ice makers
  • Samsung and LG in-door ice makers
  • GE, Sub-Zero and Bosch

Samsung door ice makers come close, but Frigidaire ice maker repair is still the call we take most.

Fix the freezer or replace it?

Freezer thawing right now? Pack what you can into a cooler with ice, then call. We put thawing freezers at the front of the schedule.

Freezers are worth fixing when the problem is a fan, a defrost part, a door gasket or a thermostat. Those are inexpensive repairs on a freezer of almost any age. Ice maker repairs are almost always worth doing too.

A failed compressor or a refrigerant leak on an older chest or upright freezer is usually the point where a new unit makes more sense. Built-in freezer columns are the exception, and repairing them usually wins. If you choose a new freezer instead, the $75 visit is all you owe.

Freezers and ice makers around the county

Barn freezers up north, scaled ice makers on well water, garage units everywhere.

Freezer and ice maker questions

Frost on the back wall?

That points to the defrost system. Call, and we will bring the heater and thermostat for your model.

(224) 778-9765
Why did my ice maker stop working?

The most common causes are a frozen fill tube, a failed water inlet valve, a clogged water filter or a worn ice maker module. Check the arm or switch hasn’t been turned off first.

Frigidaire ice maker stopped. Is that a common repair?

Yes. Frigidaire ice makers are among our most common calls, and we carry the parts for many Frigidaire models.

Why is frost building up in my freezer?

Frost on the back wall means the defrost system has failed: heater, thermostat or control. Frost on food and the door frame usually means a torn door gasket is letting warm air in.

How long can food stay in a freezer that stopped working?

A full freezer usually holds safe temperatures for about 48 hours if the door stays closed, a half-full one about 24. Keep it shut and call us.

Do you repair chest freezers in garages?

Yes. Garage freezers work harder in hot summers and very cold winters. We’ll check whether yours is rated for the space.

What makes ice cubes come out small or hollow?

Usually low water pressure, a clogged water filter or a failing inlet valve. Changing the filter is the first thing to try.

Appliance broken? We can be there today.

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